Frequently Asked Questions
Find answers to common questions about Tooth-fairy.
How to Use the AI Smile Simulator?
Start by downloading the Toothfairy app.
Snap a photo with your best natural smile—or upload a clear, front-facing photo of your teeth. Make sure it's well-lit and your full smile is visible!
Our advanced AI analyzes your smile in seconds—assessing tooth alignment, color, symmetry, and more.
The simulator will show a preview of your potential smile after treatments like:
- Teeth whitening
- Clear aligners
- Veneers
Use the slider to compare your current smile with the simulated result.
Love what you see? Book an e-consultation and instantly connect with a nearby clinic to take the next step toward your dream smile.
Do you share my data with anyone?
No, your personal data is never shared with third parties for marketing, advertising, or promotional purposes. We believe your information belongs to you—and you alone.
Who can access my data?
Only authorized professionals within the ToothFairy system (such as your selected dentist or clinic) can view the information necessary to provide your care. We limit access strictly to what’s needed, and all access is tracked.
Is my data safe?
Yes, we use advanced encryption and security protocols to protect your data at every stage—from when you upload a photo to when it's stored on our servers. Privacy and safety are built into our platform.
Can I delete my data?
Absolutely. You’re in full control. You can request to delete your photos, profile, or any personal information from within the app or by contacting our support team.
What kind of data do you collect?
We only collect what’s necessary to give you a great experience—things like your selfie, treatment preferences, and basic contact information. We never collect data without your knowledge or permission.
Do you sell my information?
Never. Toothfairy does not sell or trade your personal information—ever.
Why don’t I need to complete my dental history to use this service?
We’ve designed Toothfairy to be simple, smart, and hassle-free. You don’t need to fill out your dental history to get started because our AI and partner clinics focus on what matters most—your current smile and your future goals.
If additional details are ever needed for treatment, your chosen clinic will collect them directly during your consultation. Until then, less paperwork, more smiling!
Are the dentists trained and registered?
Yes, absolutely. All of our dentists are fully qualified, professionally trained, and registered with the relevant dental authorities in their country of practice. They meet strict professional standards and are experienced in providing safe, high-quality dental care—so you can feel confident that your smile is in expert hands.
Are treatments covered by insurance?
Coverage depends on your individual insurance plan and the type of treatment you're receiving. Some procedures—like check-ups, cleanings, and medically necessary treatments—may be partially or fully covered. Cosmetic treatments (like whitening or veneers) are usually not covered.
We recommend checking directly with your insurance provider to confirm what’s included in your plan. If you're booking through a ToothFairy partner clinic, they can also help verify your coverage or offer alternative payment options.
Can I pay for dental treatments in installments?
Yes! Many of our partner clinics offer flexible payment plans, so you can spread the cost of your treatment over manageable monthly installments.
Whether it’s for cosmetic work, aligners, or general care, you’ll have options that fit your budget—often with 0% interest for qualifying plans. Just ask your clinic during booking, and they’ll walk you through what’s available.
Still Have Questions?
If you couldn't find the answer you were looking for, feel free to contact our support team.
Contact us